Digital Accessibility & Tech Support Officer

Casual (approx 8 hours per month)

PURPOSE

The Digital Accessibility & Tech Support Officer is vital in ensuring that all live and recorded online events and video content created by Common Grace are inclusive, accessible, and professionally delivered. This casual role is responsible for providing Zoom technical support during live webinars, captioning videos, and producing accurate video transcriptions for accessibility and content repurposing.

KEY RESPONSIBILITIES

Zoom Tech Support – Live Webinars (approx. 30%)

  • Set up, monitor, and troubleshoot Zoom webinars and meetings.
  • Provide technical support for speakers and attendees during live sessions.
  • Coordinate screen sharing, recordings, breakout rooms, and Q&A functions.
  • Ensure smooth operation of webinars and professional presentations.

Video Captioning & Accessibility (approx. 60%)

  • Create and edit captions for recorded video content to ensure accuracy and alignment with Common Grace’s tone and messaging.
  • Upload captions to video platforms and verify that accessibility standards are met.

 

Transcription Services (approx. 10%)

  • Transcribe audio from webinars and videos with a high degree of accuracy.
  • Format transcripts for use in blogs, resource content, and accessibility documentation.

SELECTION CRITERIA

  • Demonstrated experience using Zoom, including webinar hosting and technical functions.
  • Proficiency in video captioning tools (e.g., Kapwing, YouTube Studio, Rev, Otter.ai, Descript, or similar).
  • Strong attention to detail and commitment to accuracy in captioning and transcription.
  • Excellent time management and communication skills.
  • Ability to work independently and meet deadlines remotely.
  • A commitment to the vision and values of Common Grace.

Desirable:

  • Understanding of accessibility best practices for online content.
  • Experience working in not-for-profit or faith-based organisations.

Familiarity with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).

Read here for the full Position Description. Applications close once this position has been filled. 

 

Working for Common Grace

Common Grace is a movement of individuals and churches pursuing Jesus and justice together and is animated by a vision of the flourishing of all people and all creation.  Common Grace seeks to inspire Christians to be equipped and mobilised to take collective actions for justice to bring about change in Australia. Together we are raising a gracious public voice on issues we believe will move Australia to become more welcoming, safe, generous, and gracious. 

Common Grace campaigns on four key justice areas:

Common Grace is operated by a small team located all around Australia. Our work is led and shaped by the perspectives of Aboriginal and Torres Strait Islander Christian Leaders.  

Why work for Common Grace?

Common Grace is a place of warm welcome, with a committed and passionate team working collaboratively to lead thousands of people to be inspired, equipped, and mobilised to take action for justice in their everyday lives. It is a place where your unique skills and experiences are a gift to the organisation. 

At the heart of the Common Grace team is a deep commitment to the vision and mission of Common Grace and supporting and caring for one another. We value relationships, work-life balance, celebrating each other’s strengths, and compassion towards ourselves and each other. While there’s always lots to get done, the team takes regular moments to care for one another, pray, connect, and encourage each other.

Common Grace believes that its employees can be productive no matter where they work, and embraces the benefits of a team that all work remotely. 

As a Christian not-for-profit organisation, Common Grace is a place where you can have a job with a deep purpose. Your faith in Jesus and heart for justice is encouraged and put into action. Read here to see what it’s like to work at Common Grace. 

How to apply

Submit your resume and a cover letter outlining:

  • Why you want to work for Common Grace,
  • Address the selection criteria 

Send your application to [email protected]. 

For any further information about the role please read the Position Description or recruitment process please contact the team at [email protected] 

We seek to be a gracious and diverse workplace, in which people of different backgrounds, genders, and ages work together. We are committed to equal opportunity and the creation of an inclusive workplace. Common Grace’s recruitment and selection procedures and checks reflect our commitment to the well-being and protection of children.

At the centre of what justice means in an Australian context is truth-telling about our history and we therefore strongly encourage Aboriginal and Torres Strait Islander people to apply.

Please Note: Only shortlisted candidates will be contacted for an interview.